Our Service Team consists of factory certified and industry trained individuals who take great pride in serving the needs of our clients. We encourage our team to pursue industry certifications which enhance our capabilities, as well as their personal growth..
All of our technicians are either NICET certified or are pending NICET certification.

Our commitment to training is second to none.
West Fire Systems has earned the reputation of being among the best service organizations in our industry. View our list of services we can provide.
Contract Monitoring
Central Station Monitoring is provided by our local U.L. listed Monitoring Station. We can provide monitoring for all types of fire and security systems. In addition we can provide live operator monitoring of Elevator Cab Emergency Phones, Emergency Medical Alert, Opening and Closing reporting, and many other special situations that may require monitoring by a Central Station.


Contract Test & Inspection
Required by State and National Fire Codes, periodic testing of the Fire Alarm System is a necessary step to maintaining a Certificate of Occupancy. Our Service Team will provide you with a quotation to Test and Inspect your system at the required intervals determined by your type of occupancy. Most facilities require annual testing, while others may require quarterly inspections. At your request we can include testing of Emergency Lighting and Exit Signage. This service is available to facilities with any brand of system installed. Testing is performed according to NFPA guidelines, and a Test and Inspection certificate issued upon completion.
Emergency Service
Emergency Service is available for all makes of systems, whether installed and maintained by us or others. Our trained and certified technicians are equipped with fully stocked service vehicles to respond to your emergency situation 24 hours a day 7 days a week. Our Emergency Response guarantee ensures that our Service Team will respond to your emergency call within 2 hours. If it is determined to be a life safety emergency and the condition requires immediate attention a service technician will be on site within 4 hours, or the labor for that call is at no charge. When conditions such as a low battery or other non-emergency troubles are reported, a technician will be scheduled for the next available appointment.

West Fire Systems
53 Pixley Industrial Pkwy
Rochester, NY 14624
(585) 663-8530 | Fax (585) 663-8633