Since 1987 our goal is to provide the most current technology and the best service support available in our industry.  This is reflected in our mission statement. 

“The mission of West Fire Systems is to set the standard in our industry by providing our customers with exceptional services, quality products, & unparalleled customer support.”

Since 1987 West Fire Systems, Inc. has offered “best in class”  Intrusion, Surveillance, Access Control, Nurse Call, Centralized Code Blue, Sound/Paging, Master Time Systems, and 24 hour U.L. Listed System Monitoring.  We are driven to provide the latest in building system technology available in the world today.  As Integrated System Engineers, we can provide solutions ranging from simple stand alone systems, to complex integrated networks involving multiple combined systems.

Our dedication to life safety and property protection is enhanced with our continuous membership in organizations such as the National Fire Protection Association (NFPA), the American Society for Industrial Security (ASIS), and the New York State Fire Marshal’s and Inspectors Association.  The relationships we have forged within these various organizations ensures that our knowledge of the Life Safety industry and Code Standards is current in our ever changing environment.

This experience equips our Engineering and Design team with the expertise to provide solutions for the problems faced in the safety and security of your people and facilities. From simple system design to fully engineered CAD system drawings and System Specifications, our team can assist in any phase of your building systems project.

Our goal remains unchanged in providing the best product, technical and design support, and customer service available in our industry, as it has been for over 30 years.

From the Desk of the President

As we continue to grow into our facility at 53 Pixley Industrial Parkway, we are actively pursuing the latest in building technology systems.  By constantly searching out the newest developments in our industry, we are poised to offer the most current technology available.  Incorporating these systems into our facility allow us the ability to offer demonstrations, and hold training classes to a wide range of customers including Engineering firms, facility engineers, end users, and a wide variety of other parties such as Code Enforcement officials, AHJ’s as well as keeping our staff up to speed on new technology as it develops.

Our Conference/Training Room is equipped with the availability to demonstrate these systems on a flexible platform.  Whether showcasing Air Aspiration detection technology, Video Smoke Detection, video surveillance, facility security and access technology, we are able to easily conform our program to fit the current need.

Our factory trained and industry certified technical staff are uniquely qualified to offer system support at any level.  All of our technicians have gone through rigorous factory training, are NYS licensed, and all but our newest member are NICET (National Institute for the Certification of Engineering Technology) Certified.

"…thank you for the excellent service that we have received consistently over the 12 years of doing business with the Delphi Tech Center. Your support after installation continues to be outstanding"

− Mike Miller, Fire Systems Tech. at Delphi TCR.

"What a great job your company has done for us on the project. I have never worked with a Tech that goes so far out of his way to get a job done! Some times with only couple days notice and always responded quickly to my emails. You can tell they take great pride in what they do. It was great working with your company!! Thank You!!”"

− Mike Herring, Project Foreman – O’Connell Electric

"West Fire is a wonderful partner in support of Cornell University’s mission to efficiently and effectively manage our facilities. Their product support, customer service and attention to detail shows their company pride and care in ownership. They are always available -and able -to provide technical and engineering input on current and upcoming projects. We are fortunate to have a great working relationship with West Fire and we look forward to continued success in the future."

− Chad Loomis, PE Cornell University Facilities Engineering Senior Electrical Engineer

"Prompt, quality maintenance of life safety systems is critical in the highly-regulated health care residential services field. Mike West and his staff at West Fire Systems understand this and provide service that is second to none. In a relationship that spans 15 years, and hundreds of service calls, I can’t think of a single instance when I haven’t been totally satisfied. Congratulations to Mike and his staff for recent National Chamber of Commerce accolades. I can attest that they were well earned."

− Mike Loftus, Environmental Svcs. Director

"West Fire handles our security panels, fire panels and CCTV system. I have Andy Luft and Pat Consler on speed dial and they are always quick to respond. Quite often we can resolve an issue with a phone call, but if not, I know they will be on site as soon as possible, even if it is after hours."

− Karen L. Kelly, Buildings and Grounds Supervisor Seneca Falls Central School District

"I have found West Fire & Security to be a very professional and responsive organization. With them, assistance and answers are only phone call away."

− Dan Gray - President, Bill Gray’s Inc.

West Fire Systems
53 Pixley Industrial Pkwy
Rochester, NY 14624

(585) 663-8530 | Fax (585) 663-8633

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